Lean Six Sigma Yellow Belt Training
Event ID: P10377
Info: Nov 3-4 • Tue • 8:00am-3:00pm • and Wed • 8:00am-3:30pm • 2 mtgs • UHM Krauss 012 (Yukiyoshi Room) • $695 (General), $645 (with Fundamentals of Project Management or any Process Management seminar), includes exam for Yellow Belt certification
With: Susan Knapp
This introduction to Lean Six Sigma provides techniques and problem-solving methods that can be applied immediately on the job. Gain the skills and knowledge to successfully lead and participate in improvement projects. The Lean Six Sigma approach emphasizes evidence-based analysis, customer-driven results, and an efficient flow of products and services designed to deliver high performance, reliability, and value to the customer.
Day 1
Overview of Lean Six Sigma
The Basics of Lean
- The Eight Types of Waste
- Lean Flow
- The Principle of Pull
- The Five S's
The Basics of Six Sigma
- Key Themes
- DMAIC Methodology
The Define Stage
- Voice of the Customer
- The SIPOC Map
- Defining Project Metrics
- Identifying Project Team and Stakeholders
- Stakeholder Action Plan
- The Project Timeline and Charter
Measuring the Process
- Value Stream Maps
- The Measurement System
- Validating Customer Requirements
- Collecting Data
Day 2
Analyzing Processes
- Analysis Tools
- Looking for Waste
- Value-added/Non-value Added Analysis
Improving Processes
- The Future State
- The Five S's
- Generating and Selecting Solutions
- Cost /Benefits Analysis
- Developing Implementation Plan
- Change Management
- Dealing with Barriers
The Control Plan
Overview of Lean Six Sigma Deployment
Testing at the end of the course is optional and can lead to Yellow Belt certification, fulfilling in part requirements toward Black Belt certification.
Susan Knapp, MEd, SPHR, holds the Black Belt in Six Sigma. She is a certified executive coach who has delivered project management training since 2006, AchieveGlobal training since 2002, and Development Dimensions International training since 1984. Later in 2009, she is scheduled to defend her dissertation and earn her PhD in Industrial and Organizational Psychology. Knapp has taught human resource management for University of Southern Maine since 2000 and Lean Six Sigma since 2008. In addition to teaching, she is senior director of human resources for Sweetser (an 800-employee, 40-site behavioral health organization in Saco, Maine), where she has managed the HR functions of employment, benefits, compensation, employee relations, organizational development, HR strategic planning, training, and safety since 1998.
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